Privacy Policy

Hotel Panorama Hamburg

Data protection declaration of the limited partnership Apart Hotel Panorama – Hotel und Boardinghaus Betriebsgesellschaft mbH & Co.

We are pleased that you are visiting our website and thank you for your interest in our hotel. The protection of personal data is important to us. Therefore, the processing of personal data, such as the name, address, email address or telephone number of a data subject, is carried out in accordance with the applicable European and national legal provisions.
If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the data subject.
You can of course revoke your declaration(s) of consent at any time with effect for the future. Please contact the person responsible for this. You can find the contact details at the bottom of this data protection declaration. In the following, the limited partnership Apart Hotel Panorama – Hotel und Boardinghaus Betriebsgesellschaft mbH & Co. (hereinafter referred to as “Panorama Hotels Hamburg”) would like to inform the public about the type, scope, and purpose of the personal data it processes. Furthermore, data subjects are informed of their rights by means of this data protection declaration.

definitions

The privacy policy of Panorama Hotels Hamburg is based on the terms used by the European legislator for directives and regulations when issuing the EU General Data Protection Regulation (hereinafter referred to as “EU GDPR”). Our privacy policy is intended to be easy to read and understand for the general public as well as for our guests and business partners. To ensure this, we would like to explain the terms used in advance.
In this privacy policy and on our website we use, among others, the following terms:
Personal data is all information relating to an identified or identifiable natural person (hereinafter referred to as the “data subject”). A natural person is considered identifiable if he or she can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more special characteristics that express the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
A data subject is any identified or identifiable natural person whose personal data is processed by the controller.
Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Restriction of processing is the marking of stored personal data with the aim of limiting its future processing.
Profiling is any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
The controller or person responsible for processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, decides on the purposes and means of processing personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for his or her nomination may be provided for by Union or Member State law.
Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
Recipient is a natural or legal person, public authority, agency or other body to which personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular investigation in accordance with Union or Member State law shall not be considered recipients.
Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons authorised to process personal data under the direct responsibility of the controller or processor.
Consent is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data concerning him or her.

registration (e.g. using our contact form)

The data subject has the option of registering on the website of the controller by providing personal data. The personal data transmitted to the controller is determined from the respective input mask used for registration. The personal data entered by the data subject are collected and stored exclusively for internal use by the controller and for its own purposes. The controller may arrange for the data to be passed on to one or more processors (e.g. a parcel service provider), who also uses the personal data exclusively for internal use attributable to the controller.
By registering on the website of the controller, the IP address assigned to the data subject by the Internet service provider (ISP), the date and time of registration are also stored. This data is stored because this is the only way to prevent misuse of our services and, if necessary, to enable the investigation of crimes and copyright infringements. In this respect, the storage of this data is necessary to protect the controller. This data is generally not passed on to third parties unless there is a legal obligation to pass it on or the passing on serves the purpose of criminal or legal prosecution.
The registration of the data subject with voluntary provision of personal data enables the controller to offer the data subject content or services that, due to the nature of the matter, can only be offered to registered users. Registered persons are free to have the personal data provided during registration completely deleted from the data stock of the controller.
The controller will provide any data subject with information on request at any time about which personal data about the data subject is stored. Furthermore, the controller will correct or delete personal data at the request or indication of the data subject, provided that this does not conflict with any statutory retention periods.

Contact (e.g. via our contact form)

Personal data is also processed by Panorama Hotels Hamburg if you provide it voluntarily. This happens, for example, every time you contact us. We will of course only use the personal data transmitted in this way for the purpose for which you provide it to us when you contact us. This information is provided on an expressly voluntary basis and with your consent. If this information relates to communication channels (e.g. email address, telephone number), you also agree that we may contact you via this communication channel to answer your request.

Security

Panorama Hotels Hamburg takes numerous technical and organizational measures to protect your personal data against accidental or unlawful deletion, alteration or loss and against unauthorized disclosure or access. However, internet-based data transmissions, for example, can generally have security gaps, so absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us via alternative means, for example by telephone.

Links to other websites

This website contains links to other websites (so-called external links).
As a provider, the Hotel Panorama Harburg is responsible for its own content in accordance with the applicable European and national legal provisions. Links to content provided by other providers must be distinguished from this own content. We have no influence on whether the operators of other websites comply with the applicable European and national legal provisions. Please read the data protection statements provided on the respective website. The Hotel Panorama Harburg accepts no responsibility for third-party content that is made available for use via links and is specially marked, and does not adopt the content as its own. The provider of the website to which reference is made is solely liable for illegal, incorrect or incomplete content as well as for damages resulting from the use or non-use of the information.

cookies

We use cookies to make our website user-friendly and to tailor it to your needs. Cookies are small text files that are sent from a web server to your browser as soon as you visit a website and are stored locally on your device (PC, notebook, tablet, smartphone, etc.).
Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string by which websites and servers can be assigned to the specific web browser in which the cookie was stored. This enables the websites and servers visited to distinguish the individual browser of the data subject from other web browsers that contain other cookies. A specific web browser can be recognized and identified via the unique cookie ID. This information is used to automatically recognize you when you visit the website again with the same device and to make navigation easier for you.
You can give your consent to or reject cookies – including for web tracking – using the settings in your web browser. You can configure your browser so that cookies are generally refused or you are informed in advance when a cookie is to be saved. In this case, however, the functionality of the website may be impaired (for example when placing orders). Your browser also offers a function for deleting cookies (for example via “Delete browser data”). This is possible in all common web browsers. You can find more information about this in the user manual or in your browser settings.

server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • browser type/version
  • operating system used
  • referrer URL
  • hostname of the accessing computer
  • time of the server request

This data cannot be assigned to specific people. This data will not be merged with other data sources. We reserve the right to subsequently check this data if we become aware of concrete evidence of illegal use.

Routine deletion and blocking of personal data

The controller shall process (in this sense also: store) the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is provided for by the European legislator or another legislator in laws or regulations to which the controller is subject. If the storage purpose no longer applies, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

rights of the data subject

Right to confirmation: Every data subject has the right to obtain confirmation from the controller as to whether or not personal data concerning him or her are being processed. If a data subject wishes to exercise this right of confirmation, he or she may contact the controller at any time.
Right to information: Any person affected by the processing of personal data has the right to obtain from the controller at any time, free of charge, information about the personal data stored about him or her, as well as a copy of this information. Furthermore, the European legislator has granted the data subject the right to information about the following information:

  • the processing purposes
  • the categories of personal data that are processed
  • the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations
  • where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period
  • the existence of a right to rectification or erasure of personal data concerning him or her or to restriction of processing by the controller or a right to object to such processing
  • the existence of a right to lodge a complaint with a supervisory authority
  • if the personal data are not collected from the data subject: All available information about the origin of the data

the existence of automated decision-making, including profiling, referred to in Article 22 (1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject
Furthermore, the data subject has the right to obtain information as to whether personal data have been transferred to a third country or to an international organisation. If this is the case, the data subject also has the right to obtain information about the appropriate safeguards in connection with the transfer.
If a data subject wishes to exercise this right to information, he or she may contact the controller at any time.
Right to rectification: Any person affected by the processing of personal data has the right to request the immediate rectification of inaccurate personal data concerning him or her. Furthermore, the data subject has the right to request the completion of incomplete personal data, also by means of a supplementary statement, taking into account the purposes of the processing.
If a data subject wishes to exercise this right to rectification, he or she may contact the controller at any time.
Right to erasure (right to be forgotten): Any person affected by the processing of personal data has the right to request the controller to erase personal data concerning him or her immediately, provided that one of the following reasons applies and provided that processing is not necessary:

  • The personal data were collected or otherwise processed for purposes for which they are no longer necessary.
  • The data subject withdraws consent on which the processing is based according to Art. 6 (1) (a) EU GDPR or Art. 9 (2) (a) EU GDPR, and there is no other legal ground for the processing.
  • The data subject objects to the processing pursuant to Art. 21 Para. 1 EU GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Art. 21 Para. 2 EU GDPR.
  • The personal data were processed unlawfully.
  • The erasure of personal data is necessary to fulfill a legal obligation under Union or Member State law to which the controller is subject.
  • The personal data were collected in relation to information society services offered in accordance with Art. 8 (1) EU GDPR.

If one of the above reasons applies and a data subject wishes to request the erasure of personal data stored by Panorama Hotels Hamburg, he or she may contact the controller at any time. The data subject’s erasure request will then be complied with immediately.
If the personal data was made public by Panorama Hotels Hamburg and our company as the controller pursuant to Art. 17 Para. 1 EU GDPR is obliged to erase the personal data, Panorama Hotels Hamburg shall take appropriate measures, including technical ones, taking into account the available technology and the implementation costs, in order to inform other data controllers which process the published personal data that the data subject has requested the erasure by such controllers of all links to these personal data or of copies or replications of these personal data, unless processing is required. The controller will then arrange the necessary measures in individual cases.
Right to restriction of processing: Any person affected by the processing of personal data has the right to request the controller to restrict processing if one of the following conditions applies:

  • The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
  • The processing is unlawful, the data subject opposes the erasure of the personal data and requests the restriction of the use of the personal data instead.
  • The controller no longer needs the personal data for the purposes of the processing, but the data subject needs them to assert, exercise or defend legal claims.
  • The data subject has objected to processing pursuant to Art. 21 Para. 1 EU GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.

If one of the above conditions is met and a data subject wishes to request the restriction of personal data stored by Panorama Hotels Hamburg, he or she may contact the controller at any time. The restriction of processing will then be initiated immediately.
Right to data portability: Any person affected by the processing of personal data has the right to receive the personal data concerning him or her, which was made available to a controller, in a structured, common and machine-readable format. He or she also has the right to transmit this data to another controller without hindrance from the controller to whom the personal data was made available, provided that the processing is based on consent pursuant to Art. 6 (1) (a) EU GDPR or Art. 9 (2) (a) EU GDPR or on a contract pursuant to Art. 6 (1) (b) EU GDPR and the processing is carried out using automated procedures, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Furthermore, in exercising his or her right to data portability pursuant to Art. 20 (1) EU GDPR, the data subject has the right to have the personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.
To assert the right to data portability, the data subject may contact the controller at any time.
Right to object: Any person affected by the processing of personal data has the right to object at any time, for reasons related to his or her particular situation, to the processing of personal data concerning him or her which is carried out on the basis of Art. 6 (1) (e) or (f) of the EU GDPR. This also applies to profiling based on these provisions.
In the event of an objection, Panorama Hotels Hamburg will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.
If Panorama Hotels Hamburg processes personal data for direct marketing purposes, the data subject has the right to object at any time to processing of personal data for such marketing. This also applies to profiling insofar as it is associated with such direct marketing. If the data subject objects to Panorama Hotels Hamburg to processing for direct marketing purposes, Panorama Hotels Hamburg will no longer process the personal data for these purposes.
In addition, the data subject has the right, for reasons related to his or her particular situation, to object to the processing of personal data concerning him or her by the Panorama Hotels Hamburg for scientific or historical research purposes or for statistical purposes pursuant to Art. 89 (1). 1 EU GDPR, unless such processing is necessary to perform a task carried out in the public interest.
In order to exercise the right to object, the data subject may contact the controller directly. In addition, in the context of the use of information society services, the data subject is free to exercise his or her right to object by automated means using technical specifications, and notwithstanding Directive 2002/58/EC.
Automated decisions in individual cases, including profiling: Every person affected by the processing of personal data has the right not to be subjected to a decision based exclusively on automated processing — including profiling — which produces legal effects concerning him or her or similarly significantly affects him or her, provided that the decision:

  • is not necessary for the conclusion or performance of a contract between the data subject and the controller or
  • is permitted by Union or Member State law to which the controller is subject, and this law contains appropriate measures to safeguard the rights and freedoms and legitimate interests of the data subject, or
  • with the express consent of the data subject.

Where the decision is necessary for the conclusion or performance of a contract between the data subject and the controller or is made with the data subject’s explicit consent, Hotel Panorama Harburg shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and to contest the decision.
If the data subject wishes to exercise rights with regard to automated decisions, he or she may contact the controller at any time.
Right to withdraw consent to data protection: Any person affected by the processing of personal data has the right to withdraw consent to the processing of personal data at any time.
If the data subject wishes to exercise his or her right to withdraw consent, he or she may contact the controller at any time.

Data protection in applications and in the application process

The controller collects and processes the personal data of applicants for the purpose of processing the application process. Processing can also be carried out electronically. This is particularly the case if an applicant sends corresponding application documents to the controller electronically, for example by email. If the controller concludes an employment contract with an applicant, the transmitted data will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If the controller does not conclude an employment contract with the applicant, the application documents will be automatically deleted 6 months after the rejection decision is announced, provided that there are no other legitimate interests of the controller that conflict with deletion. Other legitimate interests in this sense include, for example, a burden of proof in proceedings under the General Equal Treatment Act (AGG).

Use of Google Analytics (with anonymization function)

This website uses Google Analytics, a web analysis service provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA; “Google”). Use includes the “Universal Analytics” operating mode. This makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID and thus analyze a user’s activities across devices. This privacy notice is provided by www.intersoft-consulting.de .

Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable an analysis of your use of the website. The information on your use of this website generated through the cookie is usually transferred to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website activity and internet usage. Our legitimate interest in data processing also lies in these purposes. The legal basis for the use of Google Analytics is Section 15 Paragraph 3 of the Telemedia Act (TMG) and Article 6 Paragraph 1 Letter f of GDPR. Sessions and campaigns are terminated after a certain period of time. By default, sessions are terminated after 30 minutes of inactivity and campaigns after six months. The time limit for campaigns can be a maximum of two years. Further information on terms of use and data protection can be found at https://www.google.com/analytics/terms/de.html or at https://policies.google.com/?hl=de .

You can prevent cookies from being saved by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser add-on . Opt-out cookies prevent your data from being collected in the future when you visit this website. To prevent Universal Analytics from collecting data across different devices, you must opt out on all systems used. If you click here, the opt-out cookie will be set: Deactivate Google Analytics

(Source: https://www.datenschutzanwalt-info.de / )

Name and address of the person responsible:

The controller within the meaning of the EU General Data Protection Regulation (EU GDPR), other data protection laws applicable in the member states of the European Union and other provisions of a data protection nature is:

Kommanditgesellschaft Apart Hotel Panorama
Hotel and Boardinghouse Operating Company mbH & Co.
Billstedter Hauptstraße 44 – 48
D-22111 Hamburg
Tel.: +49 – (0) 40 – 73369-0
Fax: +49 – (0) 40 – 73369-950
eMail: info@panoramaharburg.de Managing Director:
Klaus C. Rohde

Name and address of the data protection officer:

SHIELD GmbH
Martin Vogel
Perleberger Straße 10b
25421 Pinneberg
Tel.: +49 – (0) 4101 – 774470
eMail: info@shield-datenschutz.de

Changes to the Privacy Policy

We reserve the right to change our privacy practices and this policy to reflect changes in relevant laws or regulations or to better meet your needs. Any changes to our privacy practices will be posted here. Please check the current version date of this privacy policy.

Hamburg, April 2018